Terms of Use

Welcome to our Platform! These Terms of Use ("Terms") outline the rules and regulations for using our payment services. By accessing or using our services, you agree to comply with these Terms.

1.Service Fees

1.1 Gateway Fee:A gateway fee of 0.3 USD is applicable for each payment attempt initiated by a user.

1.2 Payment Method Fee:Upon successful payment, a payment method fee equivalent to 5.6% of the order amount will be charged to the merchant.

1.3 Refund Fee:Each refund attempt initiated will incur a refund fee of 0.2 USD.

1.4 Dispute Fee:In case of a user-initiated transaction dispute, the merchant is liable to pay a dispute fee of 23.4 USD. This amount is subject to confirmation by our finance department. If arbitration is necessary, the merchant is responsible for arbitration fees.

2. Payment Reserve Hold

Upon successful completion of a transaction, 20% of the order amount will be temporarily withheld as a payment reserve hold. This reserve will be released after 45 days (T+45) to ensure sufficient funds in the merchant's account.

3. Settlement Process

Settlements are processed on the 5th of each month for transactions from the previous month. The settled amount will be reflected in the merchant's balance.

4. Account Management

4.1 Negative Balance Policy:The merchant's balance must not exceed -20 USD under any circumstances. Exceeding this limit will result in the freezing of the merchant's account, prohibiting further receiving services.

4.2 Debt Collection:In case of a negative balance, the merchant will receive reminder emails with instructions for timely fund transfer to the provided bank account to avoid account suspension.

5. Compliance: You must adhere to all applicable laws and regulations while using our services.

6. Account Security: You are responsible for maintaining the security of their accounts and passwords.

7. Intellectual Property:All content and materials provided on the platform are protected by intellectual property rights and are for personal use only.

8. Termination:We reserve the right to terminate or suspend accounts for any violation of these Terms or for any other reason at our discretion.

9. Update:We reserve the right to modify these Terms at any time. You will be notified of any changes, and continued use of the services constitutes acceptance of the modified Terms.

10. Disclaimer of Warranty:We make no warranties or representations regarding the accuracy or completeness of the information provided on the platform.

11. Limitation of Liability:We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

12. Governing Law and Jurisdiction:These Terms shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising under or in connection with these Terms shall be resolved through arbitration by the Singapore International Arbitration Centre (SIAC) in accordance with its Arbitration Rules in force at the time of the dispute. Thank you for choosing our Platform. For any inquiries or concerns, please contact us.