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Leave empty when commercial agreements with individual device manufactures are required. Individual agreements overrule the default scope for app distribution.

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Development

How do I configure the HTTP response header the right way?

You need to set the mime-type of your content header to text/html and the charset to UTF-8. You can do so by attaching this mimetype to the .html or file extension in the configuration of your web server. For Apache, PHP or ASP the method is explained in the Development Guidelines. This is the first step in making your App .


How does a consumer put text in field entries with a remote control? Will Whale TV platforms provide a solution for text input, e.g. an onscreen keyboard?

The device MUST provide a method to input characters into edit or password fields on web pages, either via an on-screen keyboard, or a hardware device (keyboard) that supports entering text.


Do I have to include specific Javascript libraries in the code, because this is the way KPN Mine works (e.g. including *client side* code in the App itself)?

It has everything built-in into the browser, and there is no need to include vendor specific Javascript libraries.


Question on user-management: How can a user be "profiled"?

Basically this works in the same way as on the web: with cookies. There is no technical or legal way to distinguish between multiple users of the same platform. Smart TV will work within the limits of the law regarding user profiling on their portal. To identify a Whale TV platfrom uniquely, you need to use cookies.


How long does it take to show my App on the Whale TV Homescreen?

As soon as the app is set live in the backend, it takes ~24 hours to appear on Whale OS app store. Once the app is launched from homescreen it takes 4 to 8 seconds to load your App, which will also depend on internet speed and  the amount of data your App needs to transfer. If you use HTTPS, the typical load speed will be increased with 2 seconds.


Does Whale TV have an internal or external pthat they recommend and is good in building Whale OS TV Apps?

We do not recommend any specific partner or agency, but can assist you in finding a suitable party. Please contact business manager for more information.


Can cookies be deleted?

Yes, when a user resets all the settings to factory defaults the cookies will be deleted. A website can also delete its own cookie.


What kind of technical support do you provide exactly?

There are a number of different sources from which you can get technical input for developing your App: Please refer the documentation for Developer Guidelines, Technical How-tos & Design guidelines . You can always send Technical questions to our highly skilled technical team who can assit with your queries. 


Is it possible to use live streaming players such as Dailymotion, Ustream or YouTube?

Whale OS TV platform provides support to certain codecs. If a third-party content provider provides streams in the supported formats it can be played using the video tag (HTML5). Please check the Media Specification overview for more details about codecs.

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